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Arbie Goings, A.A.S.

Director of Mass Fatality Planning and Response Services

team-3Arbie Goings specializes in family assistance. With over 10 years’ experience in mass fatality work, his career includes many notable achievements including 9/11, American Airlines flight 587, Comair flight 5191, Continental Airlines flight 3407, the Columbia Space Shuttle search operations and several hurricane relief efforts including Katrina, Rita, Gustav and Ike. His contributions to numerous mass fatality incidents in over a decade, has earned him industry-wide recognition in mass fatality response.

Accomplishments/Achievements

  • Member of the ESF 8 Fatality Management Working Group
    • Serve as an SME on this working group comprised of members from the federal government, DoD, private industry and others for the purpose of developing a Fatality Management CONOPS for the ESF 8 response to a mass fatality event.
  • Continental Airlines Flight 3407, Buffalo, NY 2009
    • Worked closely with the National Transportation Safety Board (NTSB), airline representatives, Medical Examiner’s Office, hotel employees, Douglas Mortuary and families of the victims.
    • Assisted in establishing family interview scheduling and coordination.
    • Participated in family interviews for the purpose of ante mortem data collection
  • Hurricanes Gustav and Ike, Washington, D.C., Austin, TX, and Lake Charles, LA, 2008
    • Assisted with medical team movement throughout the southern United States at NDMS Headquarters in Washington.
    • Consulted with the State Health Department, Austin, at the request of the State of Texas and NDMS. Mr. Goings provided needs assessment of the missing persons’ situation and the possibility of establishing a national call center for the purpose of reporting missing persons affected by the hurricanes.
    • Assisted local coroners, funeral service providers and other local officials in Lake Charles, LA and Orange, TX with the cemetery disinternments throughout southwest Louisiana and southeast Texas.
    • Assisted in the establishment and operations of the DMORT Deployable Morgue Unit (DPMU) and established a call center for the reporting of those who were disinterred as a result of the storms in southwest Louisiana.
    • Served in the capacity of an SME working with the recovery teams in southwest Louisiana documenting casket recoveries.
  • Comair 5191 crash, Lexington, KY, 2006
    • Worked closely with the National Transportation Safety Board (NTSB), airline representatives, coroner’s office, medical examiner’s office, hotel employees, Douglas Mortuary, and the families of the victims.
    • Assisted in establishing family interview activities and protocols, preparing the interview rooms with assistance from the hotel staff, assigning staff for the purposes of interviewing families, scheduling the interviews, and participating in the interview process.
  • Director of the Louisiana Family Assistance Center, Anser Analytical Services, 2006
    • A private company contracted by the federal government to continue the family assistance operations once federal resources were demobilized.
    • Served as the Deputy Director from March 2006 until June 2006, then as Director from June 2006 until the center closed in late August 2006.
    • Interfaced daily with representatives from local, state and federal government to include:
      • State Medical Examiner
      • Parish Coroners’ Offices
      • FEMA
      • Department of Homeland Security
      • Louisiana Dept. of Health and Hospitals
      • Federal DHH
      • Louisiana State Police
      • Federal Bureau of Investigation
      • Faith Based Organizations
      • Volunteers
      • Private Companies involved in response efforts
      • DMORT
      • Louisiana Spirit program employees
      • Local temporary employees
    • Had responsibility for the overall operations of the Louisiana Family Assistance in Baton Rouge, Louisiana with programs to include
      • Call Center Operations
      • Ante Mortem Data collections
      • Missing Persons operations
      • Family Affairs Department: worked with families once bodies were identified and ready to be released
      • Security operations
      • Spiritual and mental health care
      • Reception
      • DNA unit
      • Dental unit
      • Pathology unit
      • IT/IR Support
      • Data Management
  • DMORT, 1998 to 2006
    • Deputy Incident Commander:
      • Supervision of DMORT staff and operations at Family Assitance Center (FAC) until DMORT was demobilized in March of 2006.
      • Worked closely with Louisiana state agencies, FEMA, NDMS, USPHS,  the State Coroner’s Office, Federal Protection Service, DNA experts, Victims Relief Ministries, local temporary employment agencies, volunteers and the Louisiana State Police Crime Lab.
    • Hurricanes Katrina/Rita disaster:
      • Coordinated recovery efforts of strike teams in New Orleans and assisted in establishing transfer sites throughout the city.
      • Worked closely with the U.S. Coast Guard, various branches of the military and other governmental and private agencies.
      • Assigned to FAC.
  • Columbia Space Shuttle disaster:
    • Participated in and led search teams for shuttle debris and human remains.
    • Worked closely with various local, state, and federal agencies including the FBI, NASA, USSAR, Texas State Police, Texas Forestry Division and others.
  • 9/11:
    • One of two DMORT supervisors assigned to the Data Entry unit of the New York City Office of Chief Medical Examiner (OCME) in response to the 9/11 attacks on the World Trade Center.
    • Daily operations and development of administrative policies and procedures for OCME as it supported relief efforts for the World Trade Center destruction.
    • Worked closely with OCME in developing short- and long-range timelines and an exit strategy for DMORT operations.  While there, Mr. Goings interacted with nearly every department of OCME to include pathology, legal, IT, morgue operations, and others.
    • Coordinated with the White House in providing legal next-of-kin information for the White House and with the Japanese Consulate in providing information on Japanese nationals as they were identified.
  • Flight 587:
    • Directly supported setting up operations for FAC and General Operations Center.  He procured staff and equipment to establish FAC for the crash response.
    • Additionally, he developed and implemented procedures for the timely and effective interviewing of family members of crash victims and served as the liaison officer between FAC and OCME.
  • DMORT, Mortuary Officer 1998
  • DMORT Administrative Officer-Family Assistance Center Team-2006

Career and Educational Background

  • A.A.S., Mortuary Science, Delgado Community College

Resume available upon request.