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Susan Docherty Peters, M.S.

Certified Process Manager

team-5Susan Docherty Peters, Certified Process Manager, provides expertise in management consulting, technology solutions, and health information management systems. Her management career spans 25 noteworthy years with many highlights including her 16 year term as a medical officer in the United States Air Force. She has helped both federal and other government organizations with strategic and operational planning, business process management, and technology assessment.


  • Senior Management Consultant, SNA International – Supported key initiatives
    • Participated in a multi-disciplinary team to create materials and video for training Iraqi scientists on forensic DNA identification
    • Developed detailed process maps for optimization of State of Massachusetts Forensic DNA Laboratory
    • Participated in a multi-disciplinary team effort to conduct a needs assessment, gap analysis and roadmap for the implementation of forensic DNA operations in Afghanistan
    • Facilitated planning effort resulting in a defined corporate strategy for future direction for SNA International
    • State of Louisiana Hurricane Katrina victim DNA identification project
  • Senior Management Consultant, Science Applications International Corporation – Participated in a multi-disciplinary team to gather data which resulted in the development of a comprehensive Needs Assessment for the design, building and implementation of a Forensic and Molecular Diagnostic DNA Laboratory
  • Senior Management Consultant, Federal Government
    • Supported two initiatives of the Iraqi Reconstruction Project for the Military Health System (MHS) and Under Secretary of Defense for Personnel and Readiness
    • Led the electronic Health Capabilities Concept Exploration project for the MHS to evaluate single sign-on, secure messaging, and context management technology solutions for integration into the MHS architecture
  • Implementation Manager, Composite Health Care System – Experience includes nine years as implementation manager of the $1.6 billion Composite Health Care System
  • Strategic Planner and Consultant, Department of Defense – $500 million Department of Defense MHS Information Management and Information Technology Program

Career and Educational Background

  • Certified Process Manager, Business Process Management Group, UK, 2007
  • Member of Health Information’s Management Systems Society and Sigma Theta Tau Honor Society
  • Post-graduate training course, Government Program Management, American Graduate University
  • B.S., Nursing, Washington State University, 1980
  • M.S., Adult Health, Research, and Teaching, University of South Alabama, 1991

Resume available upon request.